Course Booking Terms & Conditions
Payments: A non-refundable deposit of 25% is payable upon booking to reserve your place. Any outstanding balance is due no later than 14 days prior to the course start date. Failure to pay the outstanding amount within this time scale will result in losing your booking and forfeiture of deposit.
On receipt of full payment you will be sent the relevant course information.
Payments can be made, online, in person or by phone. No additional fee will be applied if using a credit card.
Bristol School of Jewellery is owned and operated by Flux, so your payment may show on your card statement as being paid to Flux Jewellery Ltd.
Materials are not included in the cost of the course, unless otherwise stated.
It is your responsibility to ensure you have booked onto a course suitable for your ability and fully understand what is involved including any additional costs you may need to pay (e.g. for materials).
When purchasing a course as a gift, using a gift voucher, the recipient needs to contact us for available course dates. Gift vouchers are valid for 12 months from the date of purchase.
Prices: All prices are quoted per person, in UK £ sterling
Refunds and cancellations: Our jewellery-making classes are in demand and places are limited. Cancellations made within four weeks of the course start date are not eligible for refunds. However, where possible we will offer an alternative course and transfer your fees less the non-refundable deposit.
Occasionally we may need to cancel a course at short notice. Should this happen we will offer you alternative dates. If these dates are not suitable we will refund your deposit/course fees that have been paid.
Please read and take note of our cancellation policy for full details of refunds and transfers.
Attendance: You will gain most from your course if you arrive promptly and attend every session. Please phone (07784628899) to let us know if you can't attend any session or are going to be late. In some cases, missing part of a course may make it difficult to take part in later ones. If you are booked on a course and you do not turn up on the day, no refund will be given.
Health and Safety in the workshop: We take your safety very seriously and there are some rules which we apply to ensure a safe learning environment for all students. These will be explained to you at the start of the course/class. Please ensure that you read and understand the information you will be given. Students who do not comply with our health and safety rules will be excluded from the workshop with no refund.
Respiratory diseases: If you suffer from a respiratory disorder, you may need to wear a nose/mouth mask or respirator during some tasks, especially those that create dust. Please contact us before booking if this affects you.
Minimum age: Most courses are for persons over the age of 18. By booking a place on the workshop, you confirm that you and all attendees you have booked for are aged 18 or over at the date of the workshop.
Any courses for young people under the age of 18 will be separately organised and clearly advertised as such.
Acceptance: Please note that by booking a place on a course, you are deemed to have accepted these terms and conditions, which are emailed or given to all students at the time of booking.
Please add fluxbristol@gmail.com to your email contacts list to ensure you receive pre-course info you will be sent.
Please note that terms and conditions may be subject to change without notice. It is your responsibility to check for changes to the terms and conditions each time you book or attend a class.
We hope you enjoy your course with Flux and Bristol School of Jewellery.